FAQ - Frequently Asked Questions - Cat Murphy's Skin Care Salon

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> FAQ - Frequency Asked Questions

How is your site arranged?

Our site is divided into two sections. The Cat Murphy Skin Care Salon describes our salon, the treatments we offer, and our products. The products described in this portion of the site contain links to the online store to allow you to purchase the products online a using credit card or check. You can also link directly to the online store from any link labeled Online Store.

The Online Store provides functionality that allows you to search or browse for product information and to easily and securely purchase products. From the Online Store you can link back to the Cat Murphy Skin Care Salon using any link labeled Skin Care Salon Home.

Return to this FAQ page if you ever need help.

How do I search for products?

Our Cat Murphy Skin Care Salon home page contains a search option under the Online Store menu. The Online Store also contains a search menu button or you may click here.

How do I find product information?

The Cat Murphy Skin Care Salon contains Product pages that describe our product lines and a contain a short description and price for each product. These pages, Skin Essence Skin Care, Divine Beauty, Divine Beauty Body, and Mineral Makeup Colors, link to detailed information on our online store.

How do I find product details such as ingredients or how to use a product?

The Online Store contains very detailed product information and guidance about how to apply a particular product. From the Online Store use the Search or Product List menu items or select a category on the left menu to find a particular product. Example: Click the following link to view detailed information for Lavender Cleansing Milk.

Or call us directly at 415-332-4296 or 800-869-8705. We will also answer questions sent by email to info@catmurphy.com

What Credit Cards do you accept?

We accept Visa, Master Card, and JCB.

Is my credit card purchase secure?

Yes! Your credit card purchase is 100% secure.

Can I fax or phone an order?

Of course! To fax an order, click here to download an order form, fill it in, and fax the form to 415-332-4291. Or call 415-332-4296 or 800-869-8705 to place your order by phone.

Can I return products I have purchased?

Please call us directly at 415-332-4296 or 800-869-8705 or contact us by email at info@catmurphy.com for return information.

Is the Cat Murphy Skin Care Salon "Green" ?

Yes! We have been awarded a "Distinguished Business" by Greenopia. Click here to read about Greenopia, the criteria for evaluating our business, our Green-Leaf Rating, consumer reviews and much more..

Do I need to create a Cat Murphy Skin Care Salon account to order online?

You can order online without a Cat Murphy Skin Care Salon account. But accounts are FREE, and they save you time during checkout by saving your billing and shipping address information. Note: no credit card information is requested or stored when you set up an online account.

How do I check out?

When you're done shopping, simply click on Checkout at the top right corner of the Online Store page. If you have a Cat Murphy Skin Care Salon account, please sign in. However you do not need a Cat Murphy Skin Care Salon account to order online. The remainder of the transaction will be processed through our Secure Server. A "lock" icon will appear at the bottom of your browser window, indicating that your personal information and credit card numbers are 100% secure. We accept Visa, Master Card, and JCB for credit card payments.

Cat Murphy's Skin Care Salon - 561 Bridgeway, Suites 1 & 2 - Sausalito, CA 94965
Toll Free - 1-800-869-8705 E-mail - info@catmurphy.com
Phone - 415-332-4296